Solved: Error CLR20r3, rim.desktop.exe

Error CLR20r3 rim.desktop.exe

It looks like the whole BlackBerry community is faced with the error “CLR20r3” when using BlackBerry Desktop Manager version 6.  The same happened to me.  I was using BB DM6 just fine when one day, BAM!!! the error appeared.  I have posted a screenshot of the error as above. I’m sure many of you are in the same boat as me — or rather as was I.

After reading forums, scouring blog posts, testing and experimenting on my own, here are 2 methods you can adopt to resolve your BlackBerry Desktop Manager hang (or stop responding) error:

  1. First – uninstall version 6 and install version 5.  This method have been described as the most sensible thing to do in order to stop your hair loss.
  2. And second – live with the problem and use the workaround below.  This is what I experimented and it worked fine for me.  To me, this is a temporary annoyance until RIM releases the next version/patch.
  • Plug in your Blackberry using the USB cable
  • Start BlackBerry Desktop Manager (if it does not start automatically)
  • Your BB DM should prompt the fatal error. Close the error windows and don’t bother to send the report to Microsoft (not that it helps).
  • Pull out your USB cable and count from 1 to 5 slowly.
  • Take a deep breath and exhale slowly
  • Plug in the USB cable again
  • Start your BB DM again
  • And voila! Your synchronisation starts and you can use your DM again.

Let me know if this works for you in the comments section below. 🙂

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1 Comment »

  1. Jose Requena said,

    April 29, 2011 @ 5:47 am

    Hey Tiger! Thanks a lot for your info. In my case, the “zen” approach worked only once. I managed to sync and then no more…and following your advice to prevent hair loss, I will uninstall version 6 and install 5….poor quality control on behalf of RIM.

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