Solution to Paypal Error Message 5302

Paypal Error Message 5302I have been cracking my head and fingers on my Paypal Subscription button. My struggle began when I wanted to add a Paypal subscription button to one of my blogs (selling advertisement space). After entering all the required information and generating the button, I added the Paypal codes into my blog without any problems.

Testing the button was a different matter altogether. The moment I clicked on the subscription button, my browser displayed a Paypal Abort page stating:

We are sorry, we are experiencing temporary difficulties. Please try again later. If this error occurred while making a payment, avoid duplicate payments by checking your Account Overview before resending a payment.
Message 5302

I found it strange and thought that I made a mistake during the button generation. I tried three more times; each time, paying careful attention to the data that I enter or options I chose. Each time, the same error appeared when I tested it.

Frustrated, I googled around and was surprise to find that many Paypal users are facing the same issue with their Buy Now buttons, their Donations button and Subscription buttons. For those of you who are facing this similar problem, here’s the solution.

When you create your buttons, there is a section called Security Settings. Instead of selecting Yes to encrypt your button, select No (refer graphics below). This simple change solved my problems and my visitors can now purchase advertisement space on my blog.

Paypal Error 5302

Good luck!

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3 Comments »

  1. Literary Child said,

    March 29, 2006 @ 9:01 am

    I just wanted to say THANK YOU for posting this! I have been going crazy for hours now trying to input the html code over and over again. This worked right away and now I’m redoing all the buttons. Thanks so very much for taking the time to post this, it has been so very helpful!!!!!

  2. Alan Hutcheson said,

    May 24, 2006 @ 11:40 am

    Maybe it’s just me, but turning off encryption of payment information seems like a really bad idea, especially if anyone is paying via credit card. The following thread gave a much better solution: http://www.paypaldev.org/topic.asp?TOPIC_ID=9986, especially as suggested by dbomer.

    Actually, I pasted Paypal’s code into Notepad, didn’t notice any weird line breaks, pasted it into my html and it worked fine. I really wonder if this was a Paypal issue all along.

  3. Alan Hutcheson said,

    May 24, 2006 @ 11:47 am

    Heh….never mind. Maybe I should have read the Paypal message carefully before opening my yap.

    The Notepad trick did work for me, however.

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