Tissot Service Center

Tissot LogoMy Tissot watch died on me just a day before the Chinese New Year festival. During the festivity period, I had to rely on my O2 phone for time. After a few hours, I realized that it was much easier to check time with my wife “Honey, what time do you have there?“. 😀 As it was the festive period and falling on a weekend, I decided to service my watch after the festivals which is today.

Finding the service center was difficult. Online search at Tissot’s website wasn’t much of a help either. I dug through my Tissot’s guarantee card and could find any numbers for the service center. Almost given up hope, I called a friend who called another friend and got hold of the telephone number. Guess what, it was a fax number. 🙁

My finally walked over to Goldhill to have my watch services. For those of you who are in dire straits to have your watch serviced, here are the contact details:

The Swatch Group (Malaysia) Sdn Bhd
Level 22, Wisma Goldhill,
67, Jalan Raja Chulan,
50200 Kuala Lumpur.
Telephone Number: 03-20508922/8925/8888
Fax Number: 03-20508997

The center is opened from Monday to Friday 9.00am to 5.30pm only. Besides Tissot, they are able to service Omega, Rado, Longines, Swatch and other brands of watches too.

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  1. jodi said,

    June 16, 2009 @ 1:31 pm

    Where tissot indones servicec
    center in indonesia

  2. Edward Park said,

    October 16, 2009 @ 5:39 pm

    Pls let me know the Tissot watch service centre in Jakarta Selatan area.


    amos replied,
    Hi Edward,
    Here is the Service Center for Jakarta:
    PT. Mitra Elite Masa Sejahtera
    Wisma Kyoei Prince, 21th floor, Suite 2101
    Jalan Jend Sudirman Kav 3
    10220 Jakarta
    Tel: 0062 21 57 2332
    Fax: 0062 21 572 3289

  3. jojo said,

    January 1, 2010 @ 1:41 am

    what about the location of service center in singapore?

    amos replied,
    Hi jojo,
    The Singapore Tissot Service Center is:
    The Swatch Group S.E.A. (S) Pte Ltd
    501 Orchard Road
    #04-05/05A Wheelock Place
    Singapore 238880
    Phone: +65 6275 63 88
    Fax: +65 6271 9896

  4. Jimmy said,

    March 26, 2010 @ 2:29 pm

    Dear Sir/Sirs,

    Please check for me !
    Did you have any services center in Ipoh , Perak?

    Thank you in advance.


  5. Astero said,

    June 3, 2010 @ 12:19 pm

    thanks amos for the singapore tissot service centre
    I can’t believe tissot’s own website is so awful. Post sale customer service is crap!

  6. Tony Tan said,

    June 17, 2010 @ 8:33 pm

    Thank you for your address of the service centre. My assistant helped me repair my watch less than a year ago but cannot remember exactly where it was. I must say I am very disappointed with the quality. two of the three buttons on the left of my watch fell out AGAIN and I don’t know where I lost them. The first time it happened, I think I paid about to RM400 (I think) for the replacement. I told them it was half of a new one! I am not sure if I want to replace it this time because if I don’t, I do not have all the functions. By the way, the warranty period for the replacement part is only 1month! I am not happy with the quality and service. Alot of hype but also alot or problems behind the scene.

  7. Don said,

    February 12, 2011 @ 8:15 am

    1. Usually when the battery was replaced, do Tissot give a warranty of ‘waterproof’ again as battery compartment was opened for replacing the battery?
    2. Do this service centre repaire other brands like swiss army and give the same warranty as above?

  8. amos said,

    February 12, 2011 @ 12:33 pm

    Hi Don,
    At the official service centre, the battery replacement includes the replacing the ‘O’ ring rubber seal. This will ensure it continues to be waterproof or water-resistant (depends on your water model).
    The service centre do repair other brands such as Omega, Rado, Swatch, etc. A lot of other brands but I’m not sure if Swiss Army is included. Do call them at the number listed.

  9. bambang said,

    March 19, 2011 @ 7:58 pm

    om ada sevis center di daerah tangerang engga ???


    March 22, 2011 @ 10:46 am

    I just bought a Tissot Automatic Limited editions M.Oven from Brightwatch Penang on 18-03-2011. My watch was admired by most of my friends and the truth is I love it. The next day when I was at E-Gate with friends the watch suddenly stoped . Just one day only, wearing it. When called the Brightwatch they said please wear for another day maybe it’s not charged. I wearing automatic watches almost for 20yrs and understand how it works. Rado, Titoni, Pagol , Seiko and some others are my collections. I gave back the watch to Brightwatch and asked them to replace with a new. I called The Swatch Group (M) Sdn Bhd.03-20508888, they promise to get me a new one. We’ll see how … if still not satisfied will take these matter further.


    March 22, 2011 @ 10:50 am

    When I bought the watch no any changes was made except shorten the bracelet by Brightwatch. That’s it…. Brand new watch

  12. Sarah Nicole said,

    April 8, 2011 @ 9:45 am

    Thanks for info~

  13. azlina said,

    May 13, 2011 @ 11:34 am

    thanks for the info above..

    my watch tissot special limited edition, which coz me about 5K plus.. two years i’m wearing at no problem.. until one day.. the batt out of order. try to replace a new batt.. but the shop that i bought that watch said.. they dont do the batt replacement for tissot.. they ask me to go to tissot brand shop.. oh god..!! u know.. at that time i was very disappointed coz my watch cant be use untill i find the tissot brand shop.. and what.. i cant wait.. i try to find any shop that can settle my watch.. and lastly the watch working… anyway.. the next morning i wake up and see the time from my hand… u know what happend.. my luvly watch got sparkling water inside… OMG… i dont know what to do… untill one day i try to open myself and do the thing that i wanted to do.. finally ok.. this thing was 3 years back.. and now my watch need batt replacement again.. and i need to do the full medical check up for my luvly watch… and the lesson that i have now is.. dont take simple as it is… luv ur watch as u luv urself… and thank you for ur info above.. will go to goldhill and be safe…

  14. john piscopo said,

    June 19, 2011 @ 1:08 am

    i bought a tissot touch need local service center i;m in boca raton fl. i bought the watch in boca town center mall but it.s closed need some help

    amos replied,
    Dear John, you may try the address and phone number below for Tissot’s service centre in Florida.
    Swiss Watch Serivce Group
    2440 State Rd. 580, Ste. #10,
    Clearwater, FL 33761
    Tel: 727-785-4999

  15. Amboro said,

    June 24, 2011 @ 11:46 am

    My Tissot ( T-Touch ) watch died on me 6 month ago .
    Finding the service center was difficult in Jakarta. Online search at Tissot’s website wasn’t much of a help either. I dug through my Tissot’s guarantee card and could find any numbers for the service center in Jakarta. Almost given up hope.


  16. Arunangshu Das said,

    August 2, 2011 @ 3:27 pm

    Where is the Tissot Service Center in Kolkata , India

    amos replied,
    Dear Arunangshu,
    South City Mall,
    Shop No. – G25, Ground Floor,
    375,Prince Anwar Shah Road,
    Kolkata – 700 068,
    Contact No. – 033 2422-2462

  17. noir said,

    August 21, 2011 @ 11:42 pm

    hi there,
    i just bought tissot prs 516 last month.after a week the chronograph not working.and date not moving exectly

  18. amos said,

    August 22, 2011 @ 11:06 am

    Dear Noir,
    That’s a bad news. Have you sent in your watch for repairs or replacement?
    I bought a PRS 516 automatic and it has been great so far. The time accuracy is good, in my opinion.

  19. heru said,

    August 25, 2011 @ 1:24 pm

    tlg minta alamat service tissot di jakarta pusat, alamat yg di wisma kyoei prince itu sudah pindah..

    Amos replied,
    Dear Heru,
    Please try the following address and let us know if this address works for you:
    Senayan City Mall
    Jl.Asia Afrika Lantai 1 No. 72 Lot 19
    Jakarta 10270

  20. H S Lahri said,

    August 29, 2011 @ 1:21 pm

    Pls let me know the Tissot watch service centre in Jakarta Sel.



  21. H S Lahri said,

    August 29, 2011 @ 1:23 pm

    Pls let me know the Tissot watch service centre in Jammu area .in Jammu & Kashmir India



  22. adi said,

    September 18, 2011 @ 10:31 pm

    where is tissot service center in yogyakarta?

  23. Darmono said,

    November 7, 2011 @ 5:25 pm

    Pls let me know the Tissot watch service centre in Jakarta

  24. Parthiban Kerishnamorty said,

    March 3, 2012 @ 3:00 pm


    Just want to know, is there any TISSOT service centre in IPOH or Perak area?

    Pls reply.

    Thank You

  25. Reza said,

    May 1, 2012 @ 1:21 pm

    Let’s me know the Tissot watch service center in Surabaya east java Indonesia

  26. MURUGAYA said,

    May 29, 2012 @ 12:37 pm

    dear sir,
    i bought a tissot automatic in 2010 at KLCC with the price RM1950. after discont.
    after few month the watch dose not function as automatic. i have to do manual winding every 48 hrs. i bring my tissot to the tissot retailer to send for repair.
    after few week i collect back my tissot. its function properly.

    but not my tissot dose not function as automatic. its stop at 7 hours after i wind.
    no matter i wear the watch keep the watch its just stop after few hours.

    pls advice me on this problem. i wish the tissot watch dealer can replace this foulty watch.

  27. Sageer .A said,

    June 8, 2012 @ 1:09 am

    Please let me know the Tissot watch service center,s in kerala. India

  28. kelvin said,

    June 29, 2012 @ 9:08 am

    how much do i have to pay for a battery change if i go to the tissot service center in singapore?

    Best Regards

  29. Imam Hidayat said,

    July 11, 2012 @ 1:50 pm

    Mohon Tanya Harga Pak, Saya Mau Ganti Mesin Tissot PRS 516 Chrono,
    Sudah saya ganti batrey tetap tidak nyala, sepertinya IC nya kena, Berapa harganya untuk ganti mesin + semua biaya servicenya, Terima Kasih

  30. Suraj said,

    September 14, 2012 @ 1:12 am

    Authorised sevice center in Mumbai please… Tissot

    Amos replied:
    Try the following:
    (1) Swiss Gallery
    105, Heera Panna Arcade
    Haji Ali
    400026 Mumbai
    Tel: 022.235.20903

    (2) Time Watch Makers
    Shop No.14, Emphine Mahal D,
    Dadar TT
    400014 Mumbai
    Tel: 022.241.43898

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